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SERIES

Your Shopping Cart is empty.
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Return Policy

We accept returns of unworn or defective merchandise with original packaging and tags attached up to 7 days from date shipment was received.


  Step1  LOG IN & VIEW THE ORDER

>>At the storefront, log in to the Membership Center > Orders > Find the order and click View.


  Step2  APPLY FOR『RETURN』

>>Scroll down and look for the button Apply Return Order.


  Step3  CONFIRM RETURN ORDER

>>Select the item(s) you wish to return and enter the quantity, reason, delivery details. Click Confirm Return Order after completing the required fields. 

>>After successfully applied for a return, the details will appear on the page.


  Step4  PARCEL RETURN

>>The item should arrive in its original condition and with label.

>>Please ship your return parcel directly to our address below :

TO: PHYDAXA RETURN TEAM

ADDRESS: 1F, No. 549, Yongchun E. 1st Rd., Fengle Vil., Nantun Dist., Taichung City 408427, Taiwan (R.O.C.)

TELEPHONE: +886-4-2389-4788 #213


  Step5  RETURN & REFUND

>>After the returned product is inspected, a refund can take 1–14 business days. After it's processed, you'll find the actual refund amount and the date we issue it.